Sometimes it’s not enough just to know where somebody was looking. There are studies or cases when it’s also required to talk with the participant during the eye-tracking session, give him/her additional instructions, ask some questions to better understand the behavior, and so on. Now RealEye has a perfect solution for such needs – Hosted Sessions. They can be launched for any type of stimuli (images, videos or live websites). You need to give access to your microphone (as your voice is also recorded) and a participant needs to share the screen and grant access to the microphone as well. You’ll be able to see the participant’s gaze live during the session and after the test watch the usual participant’s recording or the hosted recording with your conversation.

Read how to use Hosted Sessions and what are the requirements here: https://support.realeye.io/hosted-sessions/

Please note that this feature is still in a BETA stage. We’re still testing it and working on some improvements.

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RealEye 6.14 release notes:

• New data export CSV file with AOI Overall Stats.
• New data export CSV file with Raw Gazes Denoised, Normalized and Split.
• It’s possible to export raw data for participant item quality over a given grade.
• It’s possible to download a heatmap video.
• The Hosted Sessions feature is now a public BETA.
• The Live Website study with voice over is a closed BETA.
• The Quality statistics algorithm got improved. Here’s how it works.
• Minor UI/UX, performance improvements, and bug fixes.

Special thanks to Stefan, one of our customers, for working closely on the Hosted Sessions feature.

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RealEye 6.13 release notes:

• Heatmap filter allows filtering testers by quality.
• Quality statistics algorithm has been improved. Here’s how it works.
• Study Quality Statistics page is now available. Click the “Study Quality Stats >” link on the Study results page (top right).
• Minor UI/UX improvements and bug fixes.

Special thanks to Cole, one of our customers, who has given us a lot of feedback.

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RealEye 6.12 release notes:

• Faster eye-tracker initialization on low-end hardware.
• Improved tutorial for participants.
• Possibility to revert running study to draft.
• Possibility to tag participants and filter heatmaps by those tags.
• Minor UI/UX improvements and bug fixes.

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RealEye 6.11 release notes:

• Possibility to create study with multiple videos.
• Video stimuli can be uploaded via web browser and hosted on our servers.
• Technology whitepaper updated.
• Facial Coding improvements.
• Minor UI/UX improvements and bug fixes.
• Backend engine upgraded to PHP version 7.4

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RealEye 6.10 release notes:

• Improved accuracy for various background stimuli.
• “Gaze vs. Click” accuracy in the “Quality Stats”.
• Video eye-tracking from 3rd party CDN, with the possibility to add multiple videos to a single study.
• Collecting payment address data for better invoicing.
• Customers can access a billing area for their invoices and payment history.
• Minor UI/UX improvements and bug fixes.

For getting the most useful results, please read our support article: How to get accurate results?

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RealEye 6.9 release notes:

• Test quality details page.
• Minor UI/UX improvements and bug fixes.

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It’s now possible to get even higher webcam eye-tracking accuracy by using your smartphone and your PC/Mac webcam.
See DEMO of an eye-tracking test and use two devices to see how it works.

RealEye 6.8 release notes:

• Smartphone as an additional eye-tracker.
  We recommend an Android device and Google Chrome web browser.
  Sadly, Apple has blocked browsers on iOS to use iPhone’s webcams.
• Possibility to specify RealEye participants region and language.
• Export of AOI Fixation Order and AOI Click Count to CSV.
• Minor tweaks in the fixation filter.
• Participants no longer see the results after finishing the test.
• Minor UI/UX improvements and bug fixes.

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An annual subscription is now available! Subscribe now and get two months for free! Check Our Pricing >

RealEye 6.7 release notes:

• Annual subscriptions.
• Performing eye-tracking tests in Firefox is now possible thanks to performance optimizations.
• Improved eye-tracking precision and accuracy.
• In the case of multiple webcams, allow choosing which one to use.
• Speed up heatmap loading time.
• Minor UI/UX improvements and bug fixes.

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It’s now possible to get more feedback from the eye-tracking test participant thanks to customizable questions.
Every image, video, or website can now be followed up with a single or multiple choice question.

RealEye 6.6 release notes:

• Questions can be asked after every stimuli.
• The study page has now the “Participant”-centric tab to show precisely the test flow.
  It also has the “Items”-centric tab to show survey results in one place.
• Heatmap offers now a new AOIs CSV export with more details. Eg. Time To First Fixation for every AOI for every participant.
• The dashboard is now also available in Spanish and Portuguese (Brazilian).
• Minor UI/UX improvements and bug fixes.

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RealEye version 6.5 comes with a new face detection algorithm and many performance optimizations. More detailed face mesh allows us to start working on face coding. We plan to provide emotion analysis quite soon.

RealEye 6.5 release notes:

• A high sampling rate (up to 60 Hz) can now be achieved even on a low-end laptop.
• Slight head movements have a smaller impact on gaze prediction.
• White label tests now use a separate non-branded domain.
• Minor UI/UX improvements and bug fixes.

We’ve started working on the Spanish and Portuguese versions of our service. Having now the improved webcam eye-tracking, we’re also preparing to allow up to 20 minutes long studies soon.

NOTE: We support only Google Chrome and Chromium-based web browsers (e.g. the latest Microsoft Edge).
For example, Firefox does not offer hardware acceleration, which causes too low accuracy and precision of our eye-tracking algorithm.

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RealEye 6.4 release notes:

• Live websites testing (beta – works on Chrome and Firefox)
• uploaded image size limit increased from 12 MB to 30 MB
• Minor improvements and bug fixes.

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The long-awaited feature, live website testing is now available. All you have to do is:

• create your eye-tracking study at RealEye.io
• add the website URL, that you want to test
• choose participants and send the participation link
• wait for results

As a result, you’ll receive a recording of each tester (gaze and cursor).

Do you want to test it by yourself as one of the participants? Click here!

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RealEye 6.3 release notes:

• Unused participants and RealEye panelists slots get unlocked when the study is finished manually.
• Study gets automatically finished when all results got collected.
• Own participant count can now be set with a step of 1.
• A single study can now have up to 100 images.
• New pricing.
• UI and UX improvements.
• Bug fixes and security improvements.

RealEye 6.2 release notes:

• Add Fixation Filter – based on gaze velocity.
• Add Signal Noise Reduction – moving median.
• Add data interpolation (to 60 Hz).
• Work on gaze data outside of the screen range.
• Minor UI/UX improvements.
• Minor bug fixes.

We would like to thank Nick, one of our customers, for giving us a precious feedback about the new features.

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‍Main changes in version 6.0.0:

• Up to 10 minutes of study is now possible (increased from 1 minute).
• More advanced calibration.
• Better head movement handling.
• Higher eye-tracking accuracy and precision.
• Some UI/UX improvements.
• A few bug fixes.

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Many of our customers want to conduct studies much longer than 60 seconds. We’ve been working hard on making it possible, and we’ve finally succeeded! :)

Version 6.0 of RealEye has improved the calibration process. Thanks to that, you can now run studies up to 10 minutes long! Panelist spends a bit more time preparing for the study, but it results in even higher accuracy and precision than before.

• How to get accurate results? A few simple tricks to get the highest quality of your webcam eye-tracking test.
• 10 minutes study results sample (60 Hz session). Do the 10 minutes study by yourself.

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We’ve made quite a lof or UI changes in version 5.7. We believe that now doing an eye-tracking study is even more comfortable than before.

Main changes in version 5.7.0:

• New UI/UX. Quite a lot of major and minor changes.
• We’ve decided to use the name “panelist” instead of “tester”.
• We’ve decided to use the name “image” instead of “item”.
• Improved the dashboard performance.
• Improved recordings (eg. handling images with various aspect ratio).
• We now store results from panelist that, for example turned head too much.
• Study can have now up to 40 images.

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Since recently released version 5.6.0 you can now simply download the eye-tracking heatmap.

How to download the heatmap?

• 1. Open study heatmap
• 2. Press the “Download Heatmap” button.

You can also use the “Customize Heatmap” menu and download the version you like the most.

You can check this feature on our sample page.

Other changes in 5.6.0

• We will warn you before ignoring a panelist.
• New, improved look of gaze point on gaze recordings.
• Basic and Study plans are now limited to 15 Hz.
• More attractive calibration process – exploding dots.
• Minor UI improvements in some places.

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We are really excited to give our brand new 60 Hz webcam eye-tracking into your hands! We’ve been working hard on making it possible to offer this new feature so your research can get to the next level. Thanks to this feature you can get gaze-point recordings with a gap of just 16 ms between them. 30 FPS webcam offers a gap of 33 ms.

Hardware and software requirements:

• 60 FPS webcam
  To use our online 60 Hz eye-tracking you only need a webcam that can record at 60 FPS. We’ve been testing it for example with Logitech C922 camera. You can easily find many affordable 60 FPS webcam on the internet. A webcam has to offer 60 FPS at a resolution of at least 720p.
• PC/Mac with at least 3 GHz 4-core CPU.
  We recommend 6th gen Intel i5 or better.
• Up to date version of Google Chrome browser.
• RealEye Plan that offers Sampling rate up to 60 Hz.

Enjoy!

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• Combine item into single clickable mockup with image mapping
• Set up your study with advanced settings: hide separation screen, randomize your images or disable survey as you please!
• Place your eye-tracking study inside an external survey
• Complete re-design of the system (we love it!)

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